Privacy Policy

Last updated: May 1, 2025  |  Effective date: May 1, 2025

1. Introduction

Welcome to SMR Labs ("we," "our," or "us"). We are an independent mobile application development studio based in Indonesia. This Privacy Policy applies to all applications developed and published by SMR Labs and our website at https://smrlabs.web.id.

By using our applications or website, you agree to the collection and use of information in accordance with this policy. If you do not agree to this policy, please do not use our services.

2. Information We Collect

We may collect the following types of information depending on the application you use:

• Account Information: Name, email address, and profile information you provide when creating an account.
• Usage Data: Information about how you use our applications, including features accessed, session duration, and in-app actions.
• Device Information: Device model, operating system version, unique device identifiers, and mobile network information.
• User-Generated Content: Text, images, or other content you submit within the application (e.g., messages for AI analysis).
• Analytics Data: Aggregated, anonymized data collected through third-party analytics tools to help us improve our apps.
• Advertising Data: We use Google AdMob which may collect advertising identifiers and related data to serve personalized ads.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our applications and services
• Process your requests and provide customer support
• Send important notifications about updates, security, or policy changes
• Analyze usage patterns to enhance user experience
• Serve relevant advertisements through Google AdMob
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Third-Party Services

Our applications may use the following third-party services that have their own privacy policies:

• Google AdMob – For in-app advertising. Google Privacy Policy
• Google Firebase – For analytics, crash reporting, and backend services. Firebase Privacy
• Google Gemini API / AI Services – For AI-powered features. Data sent for AI processing is subject to Google's API terms.
• Google Play Services – For authentication and app distribution on Android.

We recommend reviewing the privacy policies of these third-party services to understand how they handle your data.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: Trusted third-party providers who assist us in operating our applications (subject to confidentiality agreements).
• Legal Requirements: When required by law, court order, or governmental authority.
• Safety: To protect the rights, property, or safety of SMR Labs, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to users.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission using HTTPS/TLS
• Secure cloud storage with access controls
• Regular security reviews and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means to protect your data.

8. Children's Privacy

Our applications are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at smrdevlabs@gmail.com and we will promptly delete it.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data. You may also use our Account Removal page.
• Portability: Request a portable copy of your data.
• Opt-out: Opt out of personalized advertising through your device settings.

To exercise these rights, contact us at smrdevlabs@gmail.com.

10. Advertising and Opt-Out

Our apps use Google AdMob to display advertisements. To opt out of personalized ads:

• Android: Go to Settings → Google → Ads → Opt out of Ads Personalization.
• iOS: Go to Settings → Privacy → Apple Advertising → Turn off Personalized Ads.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: smrdevlabs@gmail.com
• Website: https://smrlabs.web.id/contact
• Studio: SMR Labs, Indonesia

We will respond to your inquiry within 7 business days.